Cancellation Policy

At Fashionzsdivas, operated by Fantmart Enterprises, we are committed to providing a smooth and hassle-free shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Fantmart Enterprises, while “you,” “your,” and “user” refer to our valued customers. We understand that fashion preferences can change, and you may sometimes need to cancel an order. Our cancellation guidelines below are designed to make the process simple and transparent.

Order Cancellation Before Shipment

You may cancel your order within 24 hours of placing it or anytime before it has been shipped, whichever occurs first.

To request a cancellation, please contact our customer support team via email.

If your order qualifies for cancellation, a full refund will be issued to your original payment method within 5–7 business days.

Orders Already Shipped

Once an order has been shipped, it is no longer eligible for cancellation. However, you may initiate a return after receiving the product, in accordance with our Return & Refund Policy.

Order Modification

We currently do not offer modifications to items or shipping addresses after an order has been placed. If you need to make changes, you must cancel the order (if eligible) and place a new one.

Contact for Cancellation

For all cancellation requests, please contact our support team at: fantmartenterprises@gmail.com

We appreciate your understanding and continued support. If you have any questions, feel free to reach out to us anytime.