Shipping and Delivery policy
At Fashionzsdivas, operated by Fantmart Enterprises, we are committed to providing you with a smooth, reliable, and hassle-free shopping experience. In this document, “we,” “us,” and “our” refer to Fantmart Enterprises, while “you,” “your,” and “user” refer to individuals placing orders on Fashionzsdivas. This Shipping and Delivery Policy outlines the terms associated with delivering products purchased through our platform. By placing an order, you acknowledge and accept the conditions outlined below.
Shipping Locations
We currently ship to all serviceable pin codes across India. At this time, we do not offer international shipping.
Processing Time
- All orders are processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation.
- Once processing is complete, you will receive an email confirming your order details and status.
Delivery Timeline
Our standard delivery time ranges between 3–8 business days, depending on your location and courier service availability.
Failed Delivery Attempts
If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the order, the package will be returned to our warehouse. You may request a re-delivery, subject to verification and availability.
Damaged or Lost Shipments
- If your order arrives damaged, please contact our customer support team within 48 hours of receiving the package and include clear photographic evidence.
- If a shipment is confirmed lost in transit, we will arrange a replacement or refund after verification with the courier partner.
Contact Us
For any questions or concerns related to shipping or delivery, please contact us at: fantmartenterprises@gmail.com